Privacy Policy

Effective Date: 1/30/25

1. Introduction

At Palmetto Trailer World, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our dealership in any other way.

2. Information We Collect

We collect personal information that you provide directly to us, including but not limited to:

Contact Information: Name, phone number, email address, physical address.
Payment Information: Credit card details, billing address (processed securely through third-party payment processors).
Vehicle and Trailer Information: Details about trailers you are purchasing or interested in, including specifications, model, and financing options.
Interaction Information: Communications, feedback, and survey responses.
Website Usage Data: IP address, browser type, pages visited, time spent on the site, and other browsing activity via cookies and analytics tools.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders, including confirming purchases, deliveries, and warranties.
To communicate with you about our products, services, promotions, and offers (unless you opt out).
To provide customer support and respond to your inquiries.
To improve our website, products, and services based on customer feedback and usage patterns.
To comply with legal obligations and enforce our policies.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business, such as:

Payment processors
Shipping and delivery partners
Marketing and advertising platforms
Customer service providers
Legal and regulatory authorities, if required by law

These third parties are only authorized to use your information as necessary to provide services to us, and they are required to maintain the confidentiality and security of your data.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption and secure server technologies for online transactions. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies allow us to analyze trends, administer the site, track users' movements, and gather demographic information. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features on our website.

7. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Opt out of receiving marketing communications from us.
Withdraw consent for the processing of your data, where applicable.

To exercise any of these rights, please contact us at [contact email or phone number].

8. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Palmetto Trailer World
2108 N. Main St. Summerville, SC 29486
(843) 666-5679
admin@palmettotrailerworld.com